Terms & Conditions

    Last updated: September 22, 2026

    Agreement to Terms

    These Terms and Conditions ("Terms") govern your use of the Brace99.com website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or make purchases. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.

    Eligibility

    You must be at least 18 years old to make purchases from our website. By placing an order, you represent that you are at least 18 years of age and legally capable of entering into binding contracts.

    Product Information and Availability

    We make every effort to display our products and their colors, features, and details as accurately as possible. However, we cannot guarantee that your device's display of colors or product images will be accurate. We reserve the right to:

    • Limit the quantities of products available for purchase
    • Discontinue any product at any time without notice
    • Refuse service or cancel orders at our discretion
    • Correct errors, inaccuracies, or omissions in product information, even after an order has been submitted

    All products are subject to availability. In the event a product is unavailable after you place an order, we will notify you and provide a full refund.

    Pricing and Payment

    All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time you complete your order.

    We accept the following payment methods:

    • Visa, Mastercard, American Express, and Discover credit cards
    • PayPal and other approved payment processors

    Payment must be received in full before orders are processed. All payments are processed securely through our payment processor. We do not store your payment card information on our servers.

    Orders and Order Confirmation

    All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, suspected fraud, or other violations of these Terms. You will receive an email confirmation when your order is accepted. This confirmation does not signify our acceptance of your order, but merely confirms we have received it.

    Shipping and Delivery

    We currently ship within the United States. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control, including but not limited to weather events, natural disasters, or carrier delays.

    Risk of loss and title for products pass to you upon delivery to the shipping carrier. Please refer to our Shipping Policy for detailed information about shipping methods, costs, and estimated delivery times.

    Returns, Exchanges, and Refunds

    We want you to be completely satisfied with your purchase. If you are not satisfied, please refer to our Return Policy for detailed information about returns, exchanges, and refunds. Products must be returned in original, unused condition with all tags and packaging within the specified timeframe. Certain products may not be eligible for return due to hygiene or safety reasons.

    Medical Disclaimer

    IMPORTANT: Our orthopedic support products are designed to provide support and help relieve discomfort. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

    • Always consult with a qualified healthcare professional before using any medical support product
    • Do not use our products as a substitute for professional medical advice, diagnosis, or treatment
    • If you experience increased pain, discomfort, or adverse reactions, discontinue use immediately and consult a healthcare provider
    • Our products are commonly used for support during recovery and everyday activities, but individual results may vary

    For more information, please read our complete Medical Disclaimer page.

    Intellectual Property Rights

    All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of Brace99.com or its content suppliers and is protected by U.S. and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

    User Conduct

    You agree not to:

    • Use the website for any unlawful purpose or in violation of these Terms
    • Attempt to gain unauthorized access to our systems or networks
    • Interfere with or disrupt the website or servers
    • Use any automated system to access the website
    • Provide false or misleading information when making purchases

    Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY LAW, BRACE99.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OUR WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

    Disclaimer of Warranties

    THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    Indemnification

    You agree to indemnify, defend, and hold harmless Brace99.com, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of your use of the website, violation of these Terms, or violation of any rights of another.

    Governing Law and Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

    Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

    Entire Agreement

    These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and Medical Disclaimer, constitute the entire agreement between you and Brace99.com regarding your use of the website and supersede all prior agreements and understandings.

    Contact Information

    For questions about these Terms & Conditions, please contact us:

    Brace99.com

    12414 ASHFORD HOLLOW DR

    SUGAR LAND, TX 77478

    United States

    Email: support@brace99.com