Shipping Policy

Shipping Methods

We offer the following shipping options:

• Standard Shipping (5-7 business days)
• Expedited Shipping (2-3 business days)
• Express Shipping (1-2 business days)

Free Shipping

We offer free standard shipping on orders over $75 within the continental United States. Orders under $75 will have standard shipping rates applied before you place an order.

Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.

Shipping Locations

We currently ship to all 50 United States, including Alaska and Hawaii. Additional shipping time and fees may apply to Alaska, Hawaii, and other territories. We do not currently ship internationally.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number.

Shipping Carriers

We partner with USPS, UPS, and FedEx to ensure reliable delivery of your orders. The carrier will be selected based on your location and chosen shipping method.

Delivery Issues

If your package is delayed, damaged, or lost during shipping, please contact us immediately at support@brace99.com. We will work with the carrier to resolve the issue and ensure you receive your order.

Incorrect Address

Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes must be made before the order ships.

PO Boxes

We can ship to PO Boxes using USPS. However, expedited and express shipping options are not available for PO Box addresses.

Questions?

For shipping questions or concerns, please contact our customer service team at support@brace99.com.